Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I need to get in touch with somebody at Verizon to dispute some bills.
When I moved, Fios was unavailable I moved to a landline. And the charges/stories from verizon have been changing on every bill. I can't get customer service to straighten out my account.
Nor can they give me access to my account online my profile has been screwed up since I moved so don't bother asking me to do anything on your website.
I just tried customer service for the last time a few minutes ago. And since the person I spoked to to 2 weeks agoentered notes contradicting what she told me she was going to do customer service is now telling me they can't help me.
Sorry you are having difficulty with your billing. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.