Need to buy back my former Verizon FIOS voip phone number

[TBIJoey]

In 2015 I had Verizon FIOS voip service, and the following year 2016, I had emergency brain surgery and a very lengthy hospitalization and nursing home stint. Now in trying to rebuild my life, I desperately need back my former phone number. Basically all of my email accounts have 2-step verification using this number and I have very precious information on those accounts,which I need to pay my medical bills. Is my former number still available? And how do I go about obtaining it? No one at ANY Verizon store seems to be able to answer this question, which is literally life or death and when I have special needs with a severe traumatic brain injury under extenuating circumstances.

Please help!!!!!

[dexman · Accepted solution]

My suggestion would be to contact Verizon Customer Support or possibly Sales.

To tell if the old telephone number is available, call it and see what happens. If you reach a recording saying that the number is not in service, then chances are it is available. If someone answers or you reach someone's voice-mail, it's been taken.

To know the full status of a telephone number requires access to systems that we end users/other Verizon customers do not have.