All of a sudden my caller ID quit working on digital voice last week. All our phones read out now is "incoming call". I tried going into my settings to see if caller ID somehow got deselected in my call features and now it isn't even listed as an option! What's going on?
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/
If you go under the TV STB and press Menu you can choose Caller ID help and assistance and it will reset a bunch of stuff. I'm not in front of my TV to tell you the exact place but I think its under custome support and Caller ID help. It will run a few things and should restore your Caller ID. I had the same problem once and used this to fix the problem.
Jim\
Jim,
Thank you for your help!! Your suggestion worked perfectly.
Start a new topic or ask questions in the open forum.
