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I noticed I had no dial tone last night and searched the Verizon site for a method of contact. No luck. I tried online chat..Nothing works. This morning I tried the 1 800 VERIZON number and after countless prompts, I waited for 23 minutes with no response. This is unacceptable especially when I am racking up cell phone minutes to call their service line. I am beginning to question their slogan..."we never stop working for you"!
I have exhausted my attempts and welcome some advice on fixing this issue! Maybe 1-800-COMCAST may be able to fix my issue!
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You can also reach verizon via chat and email
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"I tried online chat..Nothing works."
Not always available. But it does work.
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I complained about the minutes too, and was told that if I was calling from a vzw phone (which I am) that I won't rack up the minutes.
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Thanks HB but my cell service is through AT&T.