No Dial Tone - HELP

[joneely]

I noticed I had no dial tone last night and searched the Verizon site for a method of contact.  No luck.  I tried online chat..Nothing works.  This morning I tried the 1 800 VERIZON number and after countless prompts, I waited for 23 minutes with no response.  This is unacceptable especially when I am racking up cell phone minutes to call their service line.  I am beginning to question their slogan..."we never stop working for you"!

I have exhausted my attempts and welcome some advice on fixing this issue!  Maybe 1-800-COMCAST may be able to fix my issue!

[ElizabethS]

You can also reach verizon via chat and email

http://www.verizon.com/contactus

[prisaz]

"I tried online chat..Nothing works."

Not always available. But it does work.

[Hubrisnxs]

I complained about the minutes too, and was told that if I was calling from a vzw phone (which I am) that I won't rack up the minutes. 

[joneely]

Thanks HB but my cell service is through AT&T.