Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I am in Arlington VA and I have not had landline service since the derecho hit. I had a HORRIBLE experience with a customer service rep when I called at work. I caught him in 2 lies and the 3rd was that someone was scheduled to come to my home today, Sunday between 8am and 12noon. He sent an email, but nothing had been scheduled. I am a long-time customer and I would like someone to help me through this maze of inertia.
Call back. You will get a different agent. Then ask for assistance.
This is truly pathetic if this is the best that Verizon has to offer. Thankfully, one of my Arlington neighbors has given me a special line to call which worked for him.