Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I can't make outgoing calls - went through troubleshooter, says its checking network - shows green status bar, then status bar goes away. it does not offer another screen to enter service request. Is there another way to make a service request on-line?
Both the troubleshooter and support page lead you down the same path - to a page where it tells you its checking your line, green status bar appears then disappears when complete. While the message on the screen saying that its checking the line still appears. It turns out that we fried the base unit for our landline in a lightning storm the other night. It would be nice if when the support page completes the check on the line it returned a message saying no issues were detected.
im not able to make outgoing calls. They just dont connect. and my incoming calls go straight to voicemail
If you are using fios disconnect the battery and pull the power cord to the ONT. Wait about 15 seconds and plug them both back in and wait for the ont to boot back up. It should take no more then 5 minutes. Check your phone and see if it is now working correctly. If still doesn't work you will need to contact the Verizon Fiber Solutions Center at (800) VERIZON.