Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
No Service for 3 days?
Kim531
Newbie
‎05-03-2011 08:46 AM

I tried using my phone last night and did not have a dial tone.  When I called Verizon for service I was told my phone line will not be available until late Thursday evening.  It seems a lot of people have the same problem.  My question is this......... Since we were not able to use our phones will those days be deducted from our bill?  Thank you, Kim

0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: No Service for 3 days?
Skorzeny
Newbie
‎05-03-2011 07:13 PM

Where do you live? I am having the same problem in Maryland. 

0 Likes
Reply
Correct answers are available for this post.
Re: No Service for 3 days?
Kim531
Newbie
‎05-04-2011 05:03 AM

I live in Windsor, PA.  Sorry I didn't put that in my last message.

I just spoke with Verizon and was informed whenever there is a phone outage for more than 24 hours my account will be credited for that amount of time.

My question has been answered.

0 Likes
Reply