Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Verizon called my home, and a friend answered, Verizon said to pay up a bill! It's probably all of $150~,
I got an rush call from my friend.
So, I interruped my vacation.
I want to pay immediately.
AND I tried to do it with a customer service person, and no one was on all weekend!
THIS HUGE COMPANY AND NO ONE CAN ACCEPT A PAYMENT?
See, to pay by the pay by phone number, they require me to know not just my phone number but the account number. Oh, didn't realize I should walk around with Verizon's account number with me, even while traveling.
So, I try to pay online. Same thing. ie, I need to know the account number And the phone number.
There are two problems withVerizon and payment.
1. To pay online, they shouldn't require the account number, why is it needed?
2. There should be a customer service department 24/7. If there was, I could pay.
I agree, complete garbage. Verizon decided to change my bill amount to double the cost and I have to have it changed before the 29th, yet it's the 28th and they have NO ONE available to talk to.
Customer support should be your #1 priority. Really not happy at all and probably going to say adios to Verizon.
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