Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
No dial tone on my phones
swijim23
Newbie
‎04-23-2012 02:44 PM

Once again I am not getting a dial tone on my phones while I have internet access. I call the customer service line and have been on hold for over 20 minutes after finally getting through to talk to a real person.

0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: No dial tone on my phones
johncougar
Enthusiast - Level 3
‎04-24-2012 12:24 PM

i had similar issue a month ago after a storm and found best way to get response is to sign on to verizon.com and login your account then report trouble. i had tech at my house next morning.

0 Likes
Reply
Correct answers are available for this post.
Re: No dial tone on my phones
ElizabethS
Champion - Level 1
‎04-24-2012 02:06 PM

If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp

0 Likes
Reply