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No dial tone or heavy static
Enthusiast - Level 1

I have had poor service and have lost at least 30 days of use this year due to static on the line. A tech had addressed the issue once but it's worse than ever now. I have spent countless hours trying to get a repair ticket issued on this problem through the web site to no avail. Quite frustrating trying to have a business without use of a phone. Many years ago, I had a party line with a neighbor much to our amazement all due to water issues. I'm getting quite frustrated paying for a service that isn't maintained ....... I have been vey patient over this but I am at my wits end, Thank you.

Re: No dial tone or heavy static
Community Manager
Community Manager

Hi mtgraver,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.