Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
No phone or internet
ray10013
Newbie

Hi

I haven't had phone service since 1/13/13, called repair and was texted Verizon Ticket {Edited for privacy}. Next day I was sent a text that the repair request was resolved. It was NOT. On 1/14/13 I lost internet service and was texted Verizon Ticket {Edited for privacy}. On the same day I get a text stating that the repair request was resolved. It was NOT. On both original text messages, it said they would resolve repairs by 1/29/13 7pm and talking to an agent, they said there was an outage in my area. So today I called repair and they said they have no outstanding repair requests. What the .....? Please tell me what is going on! I need help! I have a new Verizon Ticket now {Edited for privacy}1 with a date of 2/6/13.

0 Likes
Re: No phone or internet
TonyaD_VZ
Contributor

Ray10013,

 We are glad to know this issue was resolved.  If there is any other issues that arise feel free to reach out to us.

Tonya D.

0 Likes