No phone service, now bogus email from Verizon

[syoung61]

We haven't had phone service for over a week and now received a bogus email that would like me to believe it is from Verizon saying there was a problem processing my payment.  Does Verizon want to know about this email and how would I contact them regarding it? It is very hard to find information on website other than very general information.  Thanks

[KaLin]

 Please contact our customer service team via email or live chat at:
http://www.verizon.com/contactus

[syoung61]

I would love to email Verizon but I can't find a email address or live chat on the support page, only automated chat and it doesn't serve my problem. 

[KaLin · Accepted solution]

Try this link>> https://www22.verizon.com/Content/ContactUs/EmailUs/emailus.htm