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No voice mail notification
sara421
Newbie
‎11-11-2014 09:18 AM

I recently upgraded my Verizon phone and internet.  I am supposed to have interrupted dial tone when there is a message; this does not happen.  I need to know if I have messages without calling VoiceMail.  What's the problem?

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Re: No voice mail notification
tns2
Super User
Super User
‎11-11-2014 10:53 AM

Your asking peers here.  I know were to look if you are a FIOS Digital Voice users, but not for other Verizon offerings

For Fios Digital Voice go to http://www36.verizon.com/FiOSVoice/members/VoiceMailSettings.aspx and make sure voice mail notifications has the "Light message light and/or change dial tone to stutter (where available)" checked.

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Re: No voice mail notification
sara421
Newbie
‎11-20-2014 07:10 AM

Ah, but I don't have FIOS  Digital Voice, just Fios Voice.  Lower level service????

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