Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Has anyone else had this problem, and how did you solve it?
Some time ago, Verizon switched my "check repair" site from copper to FIOS. Several phone requests to change it back produced no response. (My first complaint about this was posted 2/19/16)
Now my phone is out AGAIN. I put in a ticket via the internet, but didn't get the repair # unfortunately. Now, when I click on the "check repair status" link on the email I am directed to the FIOS site, with no way to access my repair ticket.
I am almost ready to switch to TimeWarner!
The only way I found to get the repair ticket information is to call them - 800-837-4966. I just find it incredibly poor customer service to force everyone to the FIOS support pages. If you have copper lines, the Verizon website is virtually useless. If they don't want to support copper anymore, then open up your freaking wallet and provide FIOS for everyone. Either that, or sell the landline business to someone who actually cares about their customers. My landline has been unavailable almost every day since April 29th. We have had 3 technicians out during this period, and not one of them can restore our service. And for this level of sevice, we pay these guys over 100K a year. No wonder our bills are so darn high....