Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Not receiving incoming calls using Digital Voice

I've had three recent occurrences of inability to receive incoming calls. Outgoing is not affected, and I have a dial tone.  Each time Support has run diagnostics and rebooted the fiberoptic connection, and sooner or later the problem goes away.

I have an appointment for a technician to check things out later this week, and, as of an hour ago the phones are working.

Any insights as to what may be the problem and what a long term solution might be would be very welcome.