Number was supposed to be ported yesterday. Never happened... states "Non working number" HELP!!!

[rymorrison99]

Please help me!  I've had a landline phone number for over 30 years and just had it ported back to Verizon yesterday.... it never happened and now it states it's a "non working number"  Please help!

[jonjones1 · Accepted solution]

It may just be a delayed port. Comcast to Verizon in which case it was probably ported to Verizon but has not been activated yet. 

this site may be able to assist.

https://www.fcc.gov/consumers/guides/porting-keeping-your-phone-number-when-you-change-providers

Please note the old service must be active while the number is ported to the new provider. After the new provider alerts you to a successful port you then can cancel service from the old provider.

in certain situations numbers can not be ported. But the company will tell you why.