Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Since the 7th, today is the 26th, I have been trying to pay my bill. Through numerous sessions on the phone and just getting transfered and disconnections I tried the chat lineand I now atleast have a ticket number. My bill is due today so I went to pay it at the address given by the chat line rep. There I find that they want 3.50 to pay a bill that I use to pay on time or early. Somuch for being a good customer. I was livid. Now my options: 1 Just don't pay it, they disconnect my phone and start with a bill collection service and put a negitive entry on my credit report. 2 Pay it less the Fee. Basicly they would do the same things. 3 Pay It and complain here. I think I'm preaching to the chior aqnd this will probably get removed but I made my voice herd. 4 Complin to a higfher power. PUC
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. The title of your post is the link. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.