Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Our phone has been out of service for 7 Days. It has been extremely problematic for us, and communicating with Verizon's customer service has been a joke. Every time we call them, they assure us our service will be back online that very day--which has patently not happened. We would've preferred an honest answer--if the earliest you can have our service back up is in a week, then say that instead of constantly stringing us along.
The trouble ticket has been opend for a week but nobody works on it! If this is how Verizon treats its customers--providing an unreliable service that they don't even bother to improve--then I don't see what else we can do except switch providers.
Since we haven't heard back from you or have received a form submission, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.