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Outage again...

I have only had my service for less than 4 months with many outages. Today is no exception...once again I had to call it in and borrow a cell phone no less...and the response is a "repairman will be sent out by 9/14"! Two weeks! Are you kidding me?  This is the network problem and not my home connections... make it right ASAP. How can my internet work and not have a dialtone?

Re: Outage again...
Contributor - Level 1

Hi lpierce639, were we able to get you  a sooner due date?