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Outgoing Caller ID showing wrong name

I have been trying fir several months to have Verizon fix my caller I’d which comes up as is govt navy. They tell me it was fixed but they never fix it.

what can I do? I complained to the FCC THREE times. Nothing helps 

Re: Outgoing Caller ID showing wrong name
Community Manager
Community Manager

Hi Bummy,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.