Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My fingers already hurt of so many chats with Verizon support staff trying to get that my home phone calls don't get dropped after only one ring. Calls instead of going to voice mail get dropped, like when someone slams the phone and hangs up. The option in voice mail menu to set the number of rings before picking up is oddly blocked off.
Numerous chats, repair tickets, technician visits, online troubleshooter runs, and still nothing. It seems like no one cares at Verizon. Accountability is zero.........
I do not know what to do anymore. Suggestions anybody other than canceling my bundled services and returning to the cable company? Trying to cancel is another odyssey....
Please go to your profile page for the forum by clicking on your name, and look down the middle towards the bottom where you will find an area titled "My Private Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
Good Evening. The last update we received was that we had contacted you and confirmed everything was working. It was our pleasure to assist in getting this corrected. Please make a post anytime you need assistance.