Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
This is getting to be a continual problem with Verizon and my bill. I make a payment online around the first of the month, using my bank account as payment. It apparently goes through. Later in the month, I get a recorded call saying that there is a problem with my bill. I check my account and it shows the bill still outstanding. I repay the bill; it goes through and I then see it in my bank account debits. Next month, I get a charge of $10.00 for not paying the bill on time. (Yes, I double check the routing and account numbers.) That's a lot of extra revenue for Verizon if they do this to enough people. I get no valid explanation for why this happens. I pay all my bills this way. Verizon is the ONLYaccount that I have this difficulty with.
Anyone else having this problem?
Have you reported the issue to Verizon Customer Support at 1-800-VERIZON or @VerizonSupport on Twitter?
I called the first time this happened. Was told that my bank rejected the payment . I called bank; was told that no request for payment was received. I paid by phone that time and was charged a fee for that.
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.