Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I recently asked for my phone to be fixed because it had no line and today for a few hours I had my phone. I was in the middle of a conversation with my mom and dad and my phone went dead again. I really need to have my phone fixed before Wednesday because my husband is under the care of different doctors and my grandsons doctors need to be able to reach me as well. I waited for three days for the phone to get fixed the first time, please have it fixed earlier than Wednesday and please make sure it stays on this time. Your help will be greatly appreciated. My cell phone barely works out here.
This is a peer-to-peer forum. You're talking to other Verizon customers here. It looks like you need to contact Verizon for help. Use the "contact us" links at the bottom of these web pages.
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe". Please keep all correspondence regarding your issue in the private support portal.
Unfortunately due to non response we will close the private thread. If you still need help with phone line or ever need anything else, please let us know in a new public thread.