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Phone Jack is Not Working
bridge
Newbie
‎09-10-2009 03:55 PM

Hi. I have Verizon Fios in my home and I just plugged a new phone in my bedroom jack and it is not working. This jack has worked in the past and all of the sudden has stopped. (I'm guessing it's when my Fios was put in) Does anyone know what the problem could be? I am not paying to have a technician come out. Thanks!

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Re: Phone Jack is Not Working
BrianMcD
Specialist - Level 1
‎09-11-2009 01:50 AM

You need to plug your phone into the phone jack on the ONT.

If it works from there then you have an inside wiring issue.  If it does not work then it is a Verizon Issue and you would need to give them a call.

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