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Phone Service on LI
Enthusiast - Level 2

While I certainly can understand the difficulties that Verizon is having with the Hurricane what I can't understand is why they cannot have adequate people to answer the phone and help people.  My phone dropped 6 hours after our power came back on.  Phone was working fine until then.  I have been trying to get Verizon to turn call forwarding on temporarily for my account so I can at least receive my calls.  Been holding for over 30 minutes already - very frustrating.

Re: Phone Service on LI
Master - Level 3

Sorry to hear you are having trouble getting through to tech support. If you still need assistance with the forwarding, please send me a private message and we can set that up.