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Phone rings but no dial tone.and the bill is paid.

Trying to get help.   Started at 10:30.  Have called 4 times.   Nice lady as an automated response, but the steps she gave me do not work.   Have been on hold for over 30 minutes for a technician but have had no success.  Are they shut today and don't want to admit it.   I am on older American who live alone.  My neighbors are coming over with cookies to make certain I am not dead.  Thank God for good neighbors,  I am not so certain about the telecommunications industry.  I.

Re: Phone rings but no dial tone.and the bill is paid.
Master - Level 3


Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.