Phone will not ring

[Shannon0529]

Has anyone else had this problem?  I have a dial tone when I pick up my phone.  I can make calls out to other people.  When people call me, I see the caller id information on my phone, but the phone never rings.  I have checked and the ringers are on.  I have tried this with multiple phones on different jacks within my house.  The same result.  This problem started about a week ago.  I have no idea what to do.  I have Verizon DSL as well, and I have DSL filters on phone lines.  THe DSL seems to work fine.  Any ideas as to what I need to do?  Any help would be appreciated!  Thanks!

[Anthony_VZ]

I am sorry to hear about the troubles that you are having with the line. Please let us know if you are still having problems after your repair appointment.