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I have Verizon FIOS with two phone jacks. One line works fine. The second line does not give me a dial tone. After a few seconds I hear a busy signal. The phone on that line no longer rings. It worked just two days ago. I went to my account and FIOS ran an automated test telling me everything was fine. So much for the automated test.
I used live chat and a friendly fellow in India told me it was the jack. Nah, it's not the jack. If it was the jack the line would be dead, not give me a busy signal. And, since the other jack works I can see they are on different ports. The person I spoke to said if he sent someone to look at it I would be covered since I pay for inside line maintenance. But, no help would be coming because of the work stoppage. I asked him to call me when someone becomes available. He said he couldn't do that either.
I went into the closet, unplugged the battery, and powered the system off for a few seconds. This did not fix the problem.
Can someone fix my phone line?
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We can get this corrected for you. Please send me a private message if this has not been addressed yet.
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My phone is not working for 3 or 4 daysalready and it shows "searching" on the screen. Must be something from outside because we disconnected from the jackand putthat back..call me {edited for privacy}