Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
You're talking to other Verizon residential customers here. It looks like you need to talk to Verizon directly. You'll need to call or chat with them. If your question is about a cell phone, you'll want to visit the Verizon Wireless web site for contact info.
the important is do not close the account first.
Don't close account first.
Normally everything about the port is handled by your NEW phone company.