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Porting TN Question
davidearp
Newbie

I'm looking to change from my current service provider to Verizon FIOS and I saw and liked the FIOS Digital Voice option provided by Version.  I am having a problem, however, as when I attempt to select porting my number through the online bundle system it does not provide me the option of FDV, however if I just have it search bundles w/o selecting to port my number it does work.  I opted to speak to a Chat representative who informed me that I can only take a Native TN when using FDV and that porting is not a valid option, however he/she was not able to inform me as to why, the only explaination I was given was 'technical reasons'.  Why would I be able to port my existing TN from my current provider to the POTS Verizon service, but not the FDV service?

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Re: Porting TN Question
VZ_Frank
Contributor - Level 2

Hello davidearp,

Currently Verizon has stopped offering Fios Digital Voice across most of its footprint for new and existing customers, which is why you may be having a problem porting your number.  There are limited areas that are still offering it.

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