Porting a landline number from Comcast

[ArthurLarsen]

After many calls and multiple orders porting a number from Comcast has still not been completed. Even with exisitng order numbers it seems the process starts fresh every time and never gets completed! Phone hold times are horrible and being transferred to third party verification drops you into a black hole. This should not be so difficult.

[ArthurLarsen]

After a thirty minute call, transferred to third party verification, they want to confirm transferring my existing Verizon number to Verizon!

[jonjones1 · Accepted solution]

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@ArthurLarsen wrote:

After a thirty minute call, transferred to third party verification, they want to confirm transferring my existing Verizon number to Verizon!

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There is a line to call at the FCC to have them intervene on porting issues.

https://consumercomplaints.fcc.gov/hc/en-us/articles/360001201223

They have the complaint form online, or call them. Additionally many states have a Public Service Commission or Public Utilities Commission Just google your states office. They regulate the phone companies. A porting should be easy for them.