Choose your cart
Choose your cart
Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Before I switch to Digital Voice Mail I was able to send and receive faxes using my home phone number.
Now I can only send not receive. All incoming faxes go to Verizon voice mail I can not shut answering machine off.
From my phone as before. Verizon Digital treats incoming faxes as voice mail.
Thank You ambfor1939
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: http://www22.verizon.com/content/contactus/
@ambfor1939 wrote:Before I switch to Digital Voice Mail I was able to send and receive faxes using my home phone number.
Now I can only send not receive. All incoming faxes go to Verizon voice mail I can not shut answering machine off.
From my phone as before. Verizon Digital treats incoming faxes as voice mail.
Thank You ambfor1939
You could change the number of rings, before voice mail picks up in Digital Voice Account Manager to a greater number of rings than the Fax requires. For example set the fax to answer on 4 and voice mail to answer on 6 when you are expecting a Fax.