Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Renewal previous cell phone account

A few months ago, after moving into our new house, we had to let our pre-pay account ... of many many years ... terminate.

WHY?  Because, even though VZ said our house was in a covered area ... it only was usable about 1-10th of the time .... and was really frustrating.

I have now read something about a signal booster being available, so am wondering if our account ... and siezed prepaid funds ... can be renewed once I find out what I need ... in the line of a booster.  We still have our cell phone, and want to use it rather than having to spend more and unnecessary SSI funds for a 'new' one ... ESPECIALLY since this one is perfectly usable.

If you want the old number to verify, advise and will send it.


Re: Renewal previous cell phone account

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at: