Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Can anybody suggest bold solutions to my problem ?
My landline is dead, I scheduled (by internet) a repair 3 weeks ago, it was moved by a week without Verizon ever telling me (I discovered it checking the repair status). I was traveling that day, so I rescheduled. The technician was supposed to show up yesterday, he never did. Indeed, the repair ticket for yesterday's repair is still open! That would be fine if I could reach a human being from Verizon, but it's an impossible feat to accomplish, you can litteraly spend hours on the line waiting, to no avail.
What can I do ?
Ok, forum, you guys probably won't be able to help me. So I'll settle for this: just do me a favor and name ONE company in the netire US that is worse than Verizon.
I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.
Verizon support is in receipt of this issue. We will send you a PM to gather additional information.
I would liken Verizon to the Federal Government.
They want to control all of your options, take all your money and then leave you on permanent hold.