Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
For the second time this year my home land line is out of service. I've been unsuccessful at reaching a human being via telephone or internet. However, the automated services at both just directs me to schedule a "repair appointment" several days in the future, with no specific time commitment. ("8am to 8pm"). Both the fact that such a critical service as a home phone line would take days to get service, and that Verizon wants someone to sit available for a 12 hour window seems beyond ridiculous.
Is there anyway to get someone out in a more timely manor? To say this level of service is unsatisfactory is an understatement.
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Support Cases".
There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
We hope your were able to get your services restored, as we did not hear back form you on your Private Support case.
If you are still in need of assistance, we're available around the clock, just create a new post in the forums.