I have had an ongoing phone line problem. No one shows up for my scheduled appointment, the appointment just gets moved to another day. No one calls to notify me of the changes. I need to find a phone number that I can use to find out exactly what is happening with my account.
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.