Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
My landline phone has no dial tone and the soonest I can get a repair technician out to the house (according to hte automated repair line) is August 16th, which is more than 2 weeks from today. I had this same problem about two months ago, the technician failed to show up on the appointment day after I had taken off from work, and it ended up taking me three weeks to get my phone working again. The problem was on Verizon's end, not mine. Is there anything Verizon can do to provide better and more relaible customer service?
This is a user to user forum for users to help one another ... not a forum for addressing questions to Verizon.
Your best bet here is to call and speak directly with customer service about the issue.