Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I learned yesterday that my LandLine was ported to a new company yesterday, only by accident as I was trying to call Verizon on another topic to expand my bundle. Verizon would not tell me who the company was, who authorized this and what I can do about it. I understand there are rules (to protect the new company, so Verizon won't try to keep me as a customer, certainly the protection is not to protect the consumer.)
Verizon implied it might be Time Warner. TWC denies it, as I am also a TWC customer they have no service porting to my account for phone.
I haven't been contacted by anyone but I guess they will send me a bill? This is so disruptive. I have no phone or internet now until this is resolved. It burns the heck out of me that there is no one that will give me insight into who the offending company is so I can take action.
Can anyone advise me on what I can do?
We sent you a message on our private support board to assist you and we did not receive a response. Please repost the issue if you are still experiencing a problem so that we may assist you. Tonya C.