Sunny Days Only

[Kingwood43]

My Verizon landline phone only works on sunny days, it is out again for the 3rd time in two weeks and the first appointment I can get is the 14th. Does anyone have any ideas on how I can get Verizon to work on the phone when it is wet/not working; otherwise it is a waste of time for them to show up when it is working and say everything is OK. I guess it is too much to expect to have them look at all the wet splices between my house and the CO. I'm thinking it is time for a new landline provider or to give up on a landline all together. Frustrated in Gambrills, MD

[Eric_VZ]

Hi sorry to hear you are having issues with your phone service. If you could please follow this link,  http://www22.verizon.com/onecms/verizonsupport?ID=Kingwood43  and fill out the form.  I would be happy to assist you.

Eric_VZ

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

[Anthony_VZ]

Kingwood we are still awaiting for your information so we can look into this further. Please fill out the secure form at  http://www22.verizon.com/onecms/verizonsupport?ID=Kingwood43  so this matter can be researched.

[j4466633]

I get the same problem and I'm considering changing my provider, it's also virtually impossible to get in touch to a live person to discuss the issue, on top of that my charges have increased.