Switching from fios to regular land line

[mahalkita2]

I was shock when my phone do not have a dial tone when I call to change my plan i was not told by the tech that my service will be interrupted now I don't have home phone to use. I called again and they told me they cannot do anything about  they have to out source it they screw it up. Now I'm stuck with no home phone I have to use my cell and used my minute to call them.  Also my whole plan were change all I ask is the change my phone service.

[Tom_VZ]

mahalkita2

I am sorry to hear about the trouble you have been having with your phone service. I would like to help, I sent you a PM on how we may get in contact, so we may better assist you with your issues.

Thank You