Telephone Number Porting

[hilary7]

I am moving out of the Verizon service area for a year, new area is AT&T.  I was under the impression that once the porting was completed, my Verizon account would be cancelled and I would not have to pay Verizon.  But the manager at AT&T says I have to keep the Verizon account open and keep paying monthly charges.  According to what I've read that doesn't sound right.  Does anyone know the answer?  (According to the AT&T website, AT&T cancels the old account once the porting is completed.)  I do understand that I shouldn't cancel my Verizon account until the AT&T service is set up and we're sure the porting is working.

Thanks.

[Telcoguru]

You need to first port the number to AT&T before you can cancel your Verizon account.

[manhattanNYC1]

if you have the contract of Verizon, you maybe the problem , that  why  the At & T manger said, you must pay the verizon bill