Terrible rude customer service

[Jennim071]

I have had the absolute worst experience dealing with Verizon's billing department . I've talked to about 8 different people in the past 2 weeks every single one has told me a different thing and has been nothing but rude except for one guy. In the end my problem did not get resolved. I will be switching to another company . Thank you so much for terrible customer service!
FYI I deal with customers all day every day for my job and would never ever talk to my clients the way I have been talked to and treated. Ill be spreading the word about this experience for sure!

[Anthony_VZ]

Sorry for the troubles you are having with the customer service. We would like to help out. So we can get more information from you, I have copied your post to our private support board. Please refer all correspondences to there from here on out. You can easily get to the private support one of two ways. In the email you signed up for the forums with, you will receive a link to click on. Make sure you are already signed into the forums before clicking on this link. Another way of getting there is by clicking on your username anywhere you see it in the forums. This brings you to your account profile. Scroll down to the section labeled "My Support Cases" . In there you will see the link to your case.

[Anthony_VZ]

Since we haven't heard back from you or have received a form submission as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.