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There is no Customer Complaint Tracking System or customer requests for enhancements
pjulian758
Newbie
‎02-08-2018 11:50 AM

Is anyone else annoyed that Verizon doesn't maintain a complaint tracking system or take requests for enhancements from customers?

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Re: There is no Customer Complaint Tracking System or customer requests for enhancements
jonjones1
Legend
‎02-08-2018 12:23 PM
@pjulian758 wrote:

Is anyone else annoyed that Verizon doesn't maintain a complaint tracking system or take requests for enhancements from customers?

It is what it is. Even those that called in previously are being told there is no record of any call from them.

Its simple deflection. 

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