Totally Dissatisfied......

grannyb1 · ‎11-30-2011

I ordered my home phone service on or around 10/11.......I called b4 a bill would be due & made sure they had the correct address 2 send the bill 2.....they said it was correct .....Mind u my service plan was for $24.99 mo. well as of 11/29/11 i haven't received a bill @ all. Then the phone company don't call my contact # but the house saying the mail had been returned 2 verizon...what's up with that?????????ooooooohhhhhh but listen on the net my bill says it is $$$$$$ 59.28....remind u no installation charges were 2 be charged & it was a unl. local/long distance plan.....CAN U HELP W/THAT??????????

Spoiler

I ordered my home phone service on or around 10/11.......I called b4 a bill would be due & made sure they had the correct address 2 send the bill 2.....they said it was correct .....Mind u my service plan was for $24.99 mo. well as of 11/29/11 i haven't received a bill @ all. Then the phone company don't call my contact # but the house saying the mail had been returned 2 verizon...what's up with that?????????ooooooohhhhhh but listen on the net my bill says it is $$$$$$ 59.28....remind u no installation charges were 2 be charged & it was a unl. local/long distance plan.....CAN U HELP W/THAT??????????

KaLin · ‎11-30-2011

These Forums are a place where users help other users. If you need an answer from Verizon directly please Contact Us.

rainnotwork · ‎12-02-2011

That would be great to do if the contact us link actually worked!

prisaz · ‎12-02-2011

@rainnotwork wrote:
That would be great to do if the contact us link actually worked!

The site format may have changed a bit. Try this one. The kink is at the bottom of each web page. I have found the Verizon employees here can be most helpful. If you continue to have issues. Please post, and one of them may contact you directly.

http://www22.verizon.com/content/contactus/

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