Trace Prank Calls

[sanj82]

Yesterday I received close to 40 prank calls from a few different numbers. Although I'vd added them to the incoming call block feature - would like to find out who these kids are and if there parents know what they're doing. 

I've filed a police report with the local police, but they can't help me trace the numbers. It's the same kids using different voip phones. Please need someone's help from Verizon to track these people as polite words haven't worked.

I did *57 after a few of the phone calls, but the calls were coming till 1 am and the only way to stop them is prosecute them. Please help.

[AnnieS1]

Hi sanj82,

Just a friendly reminder, this is a forum where users help other users.

It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at:

http://www.verizon.com/contactus

Choose “Live Chat.”

If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

Regards,

AnnieS