I am trying to call teh Customer Support number to discuss my Order, but when I go to the Contact Us page and click on the Call Us link, I get a pop-up asking for my zip code and then I am taken right back to the Contact US - no phone #'s given. This feature worked when I used it last Friday during normal business hours.
I also tried the Live Chat link to see if I could engage a live person that way. This time the link took me to a page that gave me the option of linking to the Support Knowledge base or accessing the automated customer support 'person' (which is just an FAQ interface).
Help - how can I talk to a live person. If live help (via phone or chat) is limited to certain hours, that should be posted. user should not be given the virtual version of the run-around.
Does anyone have the technical contact phone number for Maryland/DC region?
Both numbers feel like they hit the same place, and I know verizon has been consolidating all their numbers to the main one - so stick with that.
if you ever have trouble finding a contact number for any company, www.gethuman.com is a good resource