Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Unable to Port Number Out
emm514
Newbie

I have been attempting to port out my landline number out of Verizon for almost a month now and it seems like Verizon is blocking the number from being released. I've called Customer Service multiple times and each time, they tell me to "wait" and that the 2 carriers will figure it out. The new carrier however is telling me that Verizon is not releasing the line. Please advise. 

0 Likes
Re: Unable to Port Number Out
kh-gary
Moderator
Moderator

Hi emm514,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes