Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Unable to hear talking on incoming phone calls
Rick5472
Contributor - Level 2
‎07-03-2013 09:08 AM

I have been having problems with incoming phone calls.  The phone rings but I cannot hear the person on the other end. I have tried to call my home number from my work and my wife can hear the phone ring but she can't hear me talking on the other end.  I have also been having problems with my caller ID coming through on the TV STB.  When I run the troubleshooter it says to contact Verizon.  Could these issues be related?  I have FIOS service (phone, TV, internet).

Thanks in advance for helping solve this.

0 Likes
Reply
1 Reply
Correct answers are available for this post.
Re: Unable to hear talking on incoming phone calls
CallanP
Moderator
Moderator
‎07-03-2013 10:09 AM

Just a friendly reminder, this is a forum where users help other users.


It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via email or live chat at: http://www.verizon.com/contactus

Choose “Live Chat.

If a chat agent is available to assist you, the chat link will become live after the page is fully loaded.

0 Likes
Reply