Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Ask a question
Correct answers are available for this post.
Unable to use FIOS Digital Voice and Cisco WebEx "Press 1 to be connected to meeting"
rtarabour
Newbie
‎06-14-2017 07:24 AM

My Fios Digital Voice Service works well.  When I dial into a Cisco Webex bridge all works.  When I use the Webex Call ME feature, and I answer the call, Fios Digial Voice, appears to not be sending the DTMF signal for the 1 key.

Has anyone else been able to make this work for them?  I have tried numerous different CPE, all with the same negative resullt.

Tags (2)
0 Likes
Reply
2 Replies
Correct answers are available for this post.
Re: Unable to use FIOS Digital Voice and Cisco WebEx "Press 1 to be connected to meeting"
GT44
Newbie
‎12-19-2017 03:32 AM

I have this problem also. Only on FIOS. Webex does not recognize 1 to be connected, or any other buttons for that matter.  Verizon, any thoughts on this? 

0 Likes
Reply
Correct answers are available for this post.
Re: Unable to use FIOS Digital Voice and Cisco WebEx "Press 1 to be connected to meeting"
tns2
Super User
Super User
‎12-22-2017 06:52 AM

You're not talking to Verizon here.  Just other customers.

Never used Cisco WEBEX but FDV does support DTMF signals for normal operations.

0 Likes
Reply